Asking for ideas

What should go into a management training syllabus?

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John Lodge
on 29th November 2019
 

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I'm currently scoping options and possibilities to build an NHS management training programme, aimed at the service management level and I would like to hear your ideas on what should go into the syllabus. The aim is to develop a nuts and bolts 'how to' management syllabus, not a leadership syllabus. (I'm not saying that leadership development isn't critical, just acknowledging that the technical 'how to' of management is rarely trained for - and this aims to support that gap).  

To start us off how about?;

1. Business case writing and process

2. Workforce rostering 

3. ABCD training (Activity, Backlog, Capacity, Demand)

4. Effective CIP management 

5. etc

 

Idea #4. Added by Matthew Drewicz | 2 months ago

This is a great idea. I'm almost certain that there should be a required reading list for any institutional management structure: literally get everyone onto the same page. The list would need to cover the basics of psychology, fundamentals of economics, (cover some of both of these with Kahneman and Tversky), some political theory, basic philosophical concepts, etc. etc.

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Idea #3. Added by Rabia Imtiaz | 2 months ago

Marketing skills and Brand Management is essential. Gap exist in both internal and external marketing. Key to utilising the full potential of services that are offered, facilitate collaborative working and build patient/public/staff confidence.

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Hesham Abdalla | 2 months ago |

Yes, having seen it done well and badly, the ability to identify and build trust with stakeholders could be key.

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Idea #2. Added by Hesham Abdalla | 2 months ago

Data, data, data.

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Idea #1. Added by Hesham Abdalla | 2 months ago

I find it surprising that NHS managers don't all have a thorough grounding in healthcare systems engineering (HCSE) and how to redesign services.

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