About

Health Care Systems Engineer

Trained as a digital systems engineer before studying medicine and then surgery. NHS consultant general surgeon for 20 years. Have applied systems engineering theory/techniques/tools in health care improvement for more than 15 years and proved that it can dissolve "wicked" problems. Co-founder and editor of the Journal of Improvement Science which is a free open-access e-journal for sharing improvement case studies. Experienced improver, designer, trainer, facilitator and coach.

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BaseLine is a PC/Windows application for generating SPC charts quickly and easily (specifically XmR charts). It was the SPC software recommended by ... Read more

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Writing up and sharing improvement case studies is an arduous but important task. Getting them published is even more arduous because the traditional ... Read more

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This is a simple yet deceptively powerful technique that I designed a few years ago to assist getting the improvement conversation started in the ... Read more

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It is often assumed that reducing length of stay will always lead to an reduction in bed occupancy, improved flow, reduced waiting times, less chaos, ... Read more

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The Foundations course is designed to introduce newcomers to quality improvement to the principles that underpin both quality improvement and also ... Read more

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To celebrate the official release of the latest version of BaseLine, the acclaimed SPC software, I would like to offer all Hexitime users a ... Read more

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